Becoming Trader Joe

But I was reading The Guns of August, by Barbara W. Tuchman, with its implicit concept of multiple solutions to non-convex problems. (Location 609)

If all the facts could be known, idiots could make the decisions. —Tex Thornton, cofounder of Litton Industries, quoted in the Los Angeles Times in the mid-1960s. This is my favorite of all managerial quotes. (Location 616)

This is the most important single business decision I ever made: to pay people well. (Location 641)